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ControlPanel/modules/tickets/include/functions.php
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209
ControlPanel/modules/tickets/include/functions.php
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<?php
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function ticketHeader($info)
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{
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$created = new DateTime($info['created_at']);
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$updated = new DateTime($info['last_updated']);
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return '<div class="divTable">
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<div class="divTableBody">
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<div class="divTableRow">
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<div class="divTableCell infoblock_ticket">'.get_lang('ticket_id').'</div>
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<div class="divTableCell contentblock_ticket">#'.$info['tid'].' - '.$info['uid'] .'</div>
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</div>
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<div class="divTableRow">
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<div class="divTableCell infoblock_ticket">'.get_lang('service_id').'</div>
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<div class="divTableCell contentblock_ticket">'.((int)$info['service_id'] === 0 ? '<i>'.get_lang('ticket_no_service').'</i>' :
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'<a href="?m=user_games&p=edit&home_id='.(int)$info['service_id'].'">#'.(int)$info['service_id'].'</a>'). '</div>
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</div>
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<div class="divTableRow">
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<div class="divTableCell infoblock_ticket">'.get_lang('ticket_subject').'</div>
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<div class="divTableCell contentblock_ticket">'.$info['subject'].'</div>
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</div>
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<div class="divTableRow">
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<div class="divTableCell infoblock_ticket">'.get_lang('ticket_submitted').'</div>
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<div class="divTableCell contentblock_ticket">'.$created->format('jS M Y (H:i)').'</div>
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</div>
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<div class="divTableRow">
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<div class="divTableCell infoblock_ticket">'.get_lang('ticket_updated').'</div>
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<div class="divTableCell contentblock_ticket">'.$updated->format('jS M Y (H:i)').'</div>
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</div>
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<div class="divTableRow">
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<div class="divTableCell infoblock_ticket">'.get_lang('ticket_status').'</div>
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<div class="divTableCell contentblock_ticket">'.ticketCodeToName($info['status']).'</div>
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</div>
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<div class="divTableRow">
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<div class="divTableCell infoblock_ticket">'.get_lang('submitter_info').'</div>
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<div class="divTableCell contentblock_ticket">'.get_lang('username').': <a href="?m=user_admin&p=edit_user&user_id='. $info['user_id'] .'">'. $info['users_login'] .'</a> -
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'. (!empty($info['users_fname']) ? get_lang('name') . ': ' . htmlentities($info['users_fname']) . (!empty($info['users_lname']) ? ' '.htmlentities($info['users_lname']).' - ' : '') : '') .
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get_lang('ip') . ': '. inet_ntop($info['user_ip']) .' - '.get_lang('role') .': '. ucfirst($info['users_role']).'
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</div>
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</div>
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</div>
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</div>';
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}
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function ticketMessage($messageData, $uid, $loggedInAdmin = false, $ratingsEnabled)
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{
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$date = new DateTime($messageData['date']);
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$tid = $messageData['ticket_id'];
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$rating = $messageData['rating'];
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$class = 'user';
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if (isset($messageData['is_admin'])) {
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$class = $messageData['is_admin'] == 1 ? 'admin' : 'user';
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}
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$replyBox = '<div class="ticket_reply '. $class .'">
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<div class="date">
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'.$date->format('jS M Y (H:i)').'
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</div>
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<div class="'. $class .'">
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<span class="name">
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<a href="?m=user_admin&p=edit_user&user_id='.$messageData['user_id'].'">'. htmlentities($messageData['users_login']) .'</a> ' .
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(!empty($messageData['users_fname']) ? htmlentities($messageData['users_fname']) . (!empty($messageData['users_lname']) ? ' '.htmlentities($messageData['users_lname']) : '') : '') .'
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</span>
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<span class="type">
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'.ucfirst($messageData['users_role']).'
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</span>
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</div>
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<div class="message">'.nl2br(htmlentities($messageData['message'])).'</div>';
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$replyBox .= '<div class="ticket_footer">';
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$replyBox .= '<div class="footer_row">';
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if ($messageData['users_role'] !== 'admin' || $loggedInAdmin) {
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$replyBox .= '<div class="left">'.get_lang('ip').': '.inet_ntop($messageData['user_ip']).'</div>';
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}
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if ($messageData['users_role'] == 'admin' && $ratingsEnabled) {
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$replyBox .= '<div class="right rateResponse" data-tid="'. $tid .'" data-uid="'. $uid .'" data-reply-id="'. $messageData['reply_id'] .'" data-rating="'. $rating .'"></div>';
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}
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$replyBox .= '<div class="clear"></div>';
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$replyBox .= '</div>'; // footer_row
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if (isset($messageData['attachments'])) {
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$replyBox .= '<div class="footer_row attachmentContainer">';
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$replyBox .= '<div class="left attachmentHeader">'. get_lang('attachments') .'</div>';
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$replyBox .= '<div class="clear"></div>';
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$replyBox .= '<div class="left attachmentList">';
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$attachmentList = '';
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foreach ($messageData['attachments'] as $attachment) {
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$attachmentList .= '<a href="#" class="downloadAttachmentLink" data-id="'. $attachment['attachment_id'] .'" data-tid="'. $tid .'" data-uid="'. $uid .'">'. htmlentities($attachment['original_name']) .'</a>, ';
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}
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$replyBox .= rtrim($attachmentList, ', ');
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$replyBox .= '</div>'; //left
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$replyBox .= '<div class="clear"></div>';
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$replyBox .= '</div>'; //footer row.
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}
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$replyBox .= '</div>'; // ticket_footer
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$replyBox .= '</div>'; // ./div :: ticket_reply $class
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return $replyBox;
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}
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function ticketErrors($errors = array(), $header = '')
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{
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$header = empty($header) ? get_lang('ticket_errors_occured') . ':' : $header;
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$return = '<div class="ticketErrorHolder">
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<p class="failure" id="errorHeader">'. $header .'</p>
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<ul class="ticketErrorList">';
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foreach ($errors as $error) {
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$return .= '<li class="ticketError">' . $error . '</li>';
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}
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$return .= '</ul>
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</div>';
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return $return;
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}
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function ticketCodeToName($code, $css = false)
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{
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$codes = array(
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'ticket_closed',
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'ticket_open',
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'ticket_admin_response',
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'ticket_customer_response',
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);
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return $css ? $codes[$code] : get_lang($codes[$code]);
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}
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function attachmentForm()
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{
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$html = '
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<div class="attachment_container">
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<div class="attachment_header">'. get_lang('attachments') .'</div>
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<div class="attachment_add">
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<button id="add_file_attachment">'. get_lang('add_file_attachment') .'</button>
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</div>
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<div class="attachment_inputs">
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<input type="file" name="ticket_file[]">
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</div>
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<div class="attachment_info">
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<div id="file_size_info"></div>
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<div id="extension_info"></div>
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</div>
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</div>
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';
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return $html;
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}
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function bytesTo($bytes)
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{
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if ($bytes == 0) {
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return '0.00 B';
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}
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$s = array('B', 'KB', 'MB', 'GB', 'TB', 'PB');
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$e = floor(log($bytes, 1024));
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return round($bytes / pow(1024, $e), 2) . $s[$e];
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}
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function toBytes($from)
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{
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$number = substr($from, 0, -2);
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switch (strtoupper(substr($from, -2))) {
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case "KB":
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return $number*1024;
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case "MB":
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return $number*pow(1024, 2);
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case "GB":
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return $number*pow(1024, 3);
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case "TB":
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return $number*pow(1024, 4);
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case "PB":
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return $number*pow(1024, 5);
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default:
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return $from;
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}
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}
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function splitExtensions($extensions, $delimiter = ',')
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{
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$extArr = explode($delimiter, $extensions);
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$extList = '';
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foreach ($extArr as $ext) {
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if (empty($ext)) {
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continue;
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}
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$extList .= str_replace(array('.', ' '), '', $ext) . $delimiter . ' ';
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}
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return rtrim($extList, $delimiter . ' ');
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}
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