IAREGAMER FAQ

What if I need help with my server?

(1) if your server is not responding, submit a ticket or contact us on Discord (2) if you need help with scripting, contact us on Discord and let us know what you need (3) confused? contact us on Discord

What is the Query Port (or other port) for my server

Each game has its own category with specific information about that game including the query (and other) ports. Look in the FAQ category for your game. If your game is not listed, or the query port is not specified then its probably the SAME as your SERVER PORT. If it still doesnt work, submit a ticket and we will find out ASAP for you (and update the FAQ)

What are subusers and groups? How do I add them?

My server won't start. Error: "Failed to start the remote server. Error code: -1" or "Failed with server query"

Often the message (Failed with Server Query) means its just taking a long time for the server to start, give it some time and see what happens. Check your logs for error messages. Your server MAY have been misconfigured and is not starting correctly. BUT have you recently changed any files? The most common reason is the server is crashing or fails to start because of invalid, missing files or something is misconfigured. Restore the BACKUP you made before editing your server. (You DID backup, right?) If you have NOT made any changes, contact support and we will investigate.

What is my Query or Rcon port?

Query port is your SERVER port +2

What is my Query or Rcon port?

Query port is your SERVER port +1

What is my Query or Rcon port?

Query port is your SERVER port +2 Rcon port is your SERVER port + 3

What is my Query port?

Dayz MOD query port is your SERVER port +1 Dayz STANDALONE query port is your SERVER port +3

What is my Query or Rcon port?

Query port is your SERVER port +1

I get an ERROR when trying to connect to the FTP using my client

Does the error mention TLS or secure connection? Try different encryption settings. Our FTP servers do not have TLS enabled.

How can I backup and restore my Gameserver database?

In your Game Monitor, click on the MYSQL button and then login to PHPMYADMIN. Select EXPORT and save the file on your local PC. To RESTORE, delete ALL TABLES, FUNCTIONS and DATA from your DB then IMPORT your file

Why can't I delete some files in my game server folder?

We protect the server executable and the startup script to disallow modifications by the user. If you need to change this file, contact support.

How do I validate my files with Steam?

If you click on the INSTALL/UPDATE button it will validate all your Steam files. If you want to WIPE your server and reinstall fresh, 'check' the checkbox on the upper left of the FILE MANAGER and REMOVE all files. Then press INSTALL/UPDATE and Steam will replace all the missing files.

How do I restart my server?

BEC is preinstalled with your server. You can set the scheduler.xml to restart at intervals. There is a scheduler_faq.xml file inside your bec/config folder that will explain in detail how to configure the scheduler. As always, if you need help just ask on Discord.

game_key

The unique identifier for the game. This key is used internally by the system to identify the game type. Usage: unique_game_identifier Example: counter_strike_source

protocol

Specifies the network protocol used by the game server for communication. Usage: protocol_name Example: valve

lgsl_query_name

The query name used by LGSL (Live Game Server List) to identify and query the server status. Usage: query_name Example: cs16

gameq_query_name

The query name used by GameQ library to query server information and player details. Usage: query_name Example: source

installer

Specifies the installation method for the game server (e.g., steamcmd, manual, etc.). Usage: installer_type Example: steamcmd

game_name

The human-readable display name of the game shown in the panel interface. Usage: Display Name Example: Counter-Strike: Source

server_exec_name

The name of the server executable file that will be started to run the game server. Usage: executable_name Example: srcds_linux

query_port

Defines the query port offset from the main server port. The 'type' attribute can be 'add' or 'subtract'. Usage: offset_value Example: 1

cli_template

Template string that defines the order and structure of command line parameters when starting the server. Usage: %PARAM1% %PARAM2% %PARAM3% Example: %IP% %PORT% %PLAYERS% %MAP%

cli_params

Container element that holds individual command line parameter definitions (cli_param elements). Usage: Available parameter IDs: GAME_TYPE, HOSTNAME, IP, MAP, PID_FILE, PLAYERS, PORT, QUERY_PORT, BASE_PATH, HOME_PATH, SAVE_PATH, OUTPUT_PATH, USER_PATH, CONTROL_PASSWORD

reserve_ports

Container for additional ports that need to be reserved/allocated for the server (beyond the main port). Usage: 1 The 'type' attribute can be 'add' or 'subtract' to calculate offset from main port.

cli_allow_chars

Regular expression pattern that defines which characters are allowed in command line parameters. Usage: regex_pattern Example: [a-zA-Z0-9._-]

maps_location

Relative path from the server root directory where map files are located. Usage: path/to/maps/ Example: cstrike/maps/

map_list

Path to the file that contains the list of available maps for the server. Usage: path/to/maplist.txt Example: cstrike/mapcycle.txt

console_log

Path to the server console log file for monitoring server output and errors. Usage: path/to/log/file Example: logs/console.log

exe_location

Relative path from server root to the directory containing the server executable. Usage: path/to/executable/ Example: bin/

max_user_amount

Maximum number of players/users that can connect to the server simultaneously. Usage: number Example: 32

control_protocol

Protocol used for remote server control and administration commands. Available values: rcon (HL, Q1/2/3), rcon2 (HL2/Source), lcon (legacy console), armabe (Arma 2 BattlEye) Usage: protocol_type Example: rcon2

control_protocol_type

Sub-type specification for the control protocol version. Available values: new (Half-Life 1.1.0.6 or newer), old (Quake 1/2/3 or old Half-Life) Usage: protocol_version Example: new

mods

Container element for game modifications/variants. Each server must have at least one mod. Usage: Default app_id anonymous Sub-elements: name, installer_name, installer_login, betaname, betapwd, steam_bitness

replace_texts

Container for text replacement rules in configuration files. Used to dynamically update config files with server-specific values. Usage: %HOSTNAME% server.cfg Sub-elements: var, filepath, options, occurrence, default

server_params

Container for server configuration parameters that users can modify through the panel interface. Usage: Max Players Maximum number of players 16 Parameter types: text, select, checkbox, checkbox_key_value

custom_fields

Container for custom configuration fields that modify server configuration files directly. Usage: sv_gravity server.cfg 800 Server gravity setting Sub-elements: var, filepath, default_value, desc, options, occurrence, access

list_players_command

Server console command used to retrieve the list of currently connected players. Usage: console_command Example: status

player_info_regex

Regular expression pattern used to parse player information from the server console output. Usage: regex_pattern Example: #\s*(\d+)\s+"(.*)"\s+(\S+)\s+(\d+)\s+(\d+)\s+(\S+)

player_info

Container that defines how to parse individual player information fields from console output. Usage: 1 2 3 Each index corresponds to a capture group in the player_info_regex.

player_commands

Container for commands that can be executed on individual players (kick, ban, etc.). Usage: kick %PLAYER_ID% Sub-elements: string, default, option

pre_install

Command or script to execute before the game server installation process begins. Usage: command_or_script Example: mkdir -p logs

post_install

Command or script to execute after the game server installation process completes. Usage: command_or_script Example: chmod +x server_binary

pre_start

Command or script to execute before starting the game server process. Usage: command_or_script Example: echo "Starting server..." > logs/startup.log

post_start

Command or script to execute after the game server process has started. Usage: command_or_script Example: echo "Server started successfully" > logs/startup.log

environment_variables

Environment variables to set before starting the server process, separated by semicolons. Usage: VAR1=value1;VAR2=value2 Example: LD_LIBRARY_PATH=./lib;MALLOC_CHECK_=0

lock_files

List of files that should be protected from user modification, separated by semicolons. Usage: file1;file2;file3 Example: server_binary;startup_script.sh;critical_config.cfg

configuration_files

Container for configuration files that can be edited through the panel's configuration editor. Usage: server.cfg mapcycle.txt Attributes: description (display name), options (special handling)