'Support Tickets', 'group' => 'user', ), array( 'name' => 'Support Ticket Settings', 'group' => 'admin', 'subpage' => 'ticket_settings', ), ); $install_queries[0] = array( "DROP TABLE IF EXISTS `".OGP_DB_PREFIX."ticket_replies`", "DROP TABLE IF EXISTS `".OGP_DB_PREFIX."ticket_messages`", "DROP TABLE IF EXISTS `".OGP_DB_PREFIX."ticket_attachments`", "DROP TABLE IF EXISTS `".OGP_DB_PREFIX."ticket_settings`", "DROP TABLE IF EXISTS `".OGP_DB_PREFIX."tickets`", "CREATE TABLE IF NOT EXISTS `".OGP_DB_PREFIX."tickets` ( `tid` int NOT NULL AUTO_INCREMENT, `uid` varchar(32) NOT NULL UNIQUE, `user_id` int NOT NULL, `parent_id` int NOT NULL, `user_ip` varbinary(16) NOT NULL, `subject` varchar(64) NOT NULL, `service_id` int, `created_at` TIMESTAMP DEFAULT CURRENT_TIMESTAMP, `last_updated` varchar(22), `status` tinyint NOT NULL, `assigned_to` tinyint, PRIMARY KEY (`tid`) );", "CREATE TABLE IF NOT EXISTS `".OGP_DB_PREFIX."ticket_messages` ( `reply_id` int NOT NULL AUTO_INCREMENT, `ticket_id` int NOT NULL, `user_id` int NOT NULL, `user_ip` varbinary(16) NOT NULL, `message` TEXT NOT NULL, `date` TIMESTAMP DEFAULT CURRENT_TIMESTAMP, `rating` tinyint DEFAULT '0', `is_admin` int DEFAULT '0', PRIMARY KEY (`reply_id`) );", "ALTER TABLE `".OGP_DB_PREFIX."ticket_messages` ADD CONSTRAINT `".OGP_DB_PREFIX."ticket_messages_fk0` FOREIGN KEY (`ticket_id`) REFERENCES `".OGP_DB_PREFIX."tickets`(`tid`);", ); $install_queries[1] = array( "CREATE TABLE IF NOT EXISTS `".OGP_DB_PREFIX."ticket_attachments` ( `attachment_id` int NOT NULL AUTO_INCREMENT, `ticket_id` int NOT NULL, `reply_id` int, `original_name` varchar(255) NOT NULL, `unique_name` varchar(32) NOT NULL UNIQUE, PRIMARY KEY (`attachment_id`) );", ); $install_queries[2] = array( "CREATE TABLE IF NOT EXISTS `".OGP_DB_PREFIX."ticket_settings` ( `id` INT NOT NULL AUTO_INCREMENT, `setting_name` varchar(32) NOT NULL UNIQUE, `setting_value` TEXT NOT NULL, PRIMARY KEY (`id`) );", "INSERT INTO `".OGP_DB_PREFIX."ticket_settings` (setting_name, setting_value) VALUES ('ratings_enabled', true) ON DUPLICATE KEY UPDATE `setting_name` = 'ratings_enabled', `setting_value` = true", "INSERT INTO `".OGP_DB_PREFIX."ticket_settings` (setting_name, setting_value) VALUES ('attachments_enabled', true) ON DUPLICATE KEY UPDATE `setting_name` = 'attachments_enabled', `setting_value` = true", "INSERT INTO `".OGP_DB_PREFIX."ticket_settings` (setting_name, setting_value) VALUES ('attachment_max_size', '52428800') ON DUPLICATE KEY UPDATE `setting_name` = 'attachment_max_size', `setting_value` = '52428800'", "INSERT INTO `".OGP_DB_PREFIX."ticket_settings` (setting_name, setting_value) VALUES ('attachment_limit', '5') ON DUPLICATE KEY UPDATE `setting_name` = 'attachment_limit', `setting_value` = '5'", "INSERT INTO `".OGP_DB_PREFIX."ticket_settings` (setting_name, setting_value) VALUES ('attachment_save_dir', '".__DIR__ . '/uploads' ."') ON DUPLICATE KEY UPDATE `setting_name` = 'attachment_save_dir', `setting_value` = '".__DIR__ . '/uploads' ."'", "INSERT INTO `".OGP_DB_PREFIX."ticket_settings` (setting_name, setting_value) VALUES ('attachment_extensions', 'jpg, gif, jpeg, jpg, png, pdf, txt, sql, zip') ON DUPLICATE KEY UPDATE `setting_name` = 'attachment_extensions', `setting_value` = 'jpg, gif, jpeg, jpg, png, pdf, txt, sql, zip'", ); $install_queries[3] = array( "INSERT INTO `".OGP_DB_PREFIX."ticket_settings` (setting_name, setting_value) VALUES ('notifications_enabled', true) ON DUPLICATE KEY UPDATE `setting_name` = 'notifications_enabled', `setting_value` = true", );