Panel/modules/tickets/submitTicket.php
2025-09-11 13:29:15 -04:00

169 lines
7 KiB
PHP

<?php
require 'include/array_column.php';
require 'include/ticket.php';
require 'include/Attachments.php';
require 'include/TicketSettings.php';
require 'include/functions.php';
function exec_ogp_module()
{
global $db, $view;
$ticket = new Ticket($db);
$TicketSettings = new TicketSettings($db);
$isAdmin = $db->isAdmin($_SESSION['user_id']);
$services = $ticket->getServices($_SESSION['user_id'], $isAdmin);
$attachmentSettings = $TicketSettings->get(array('attachments_enabled', 'attachment_save_dir', 'attachment_limit', 'attachment_max_size', 'attachment_extensions'));
if ($_SERVER['REQUEST_METHOD'] === 'POST') {
$attachments = new Attachments(
$db,
$_FILES['ticket_file'],
$attachmentSettings['attachment_save_dir'],
$attachmentSettings['attachment_limit'],
$attachmentSettings['attachment_max_size'],
explode(', ', $attachmentSettings['attachment_extensions'])
);
$_POST = array_map('trim', $_POST);
$_SESSION['ticket']['ticket_subject'] = strip_real_escape_string($_POST['ticket_subject']);
$_SESSION['ticket']['ticket_service'] = $_POST['ticket_service'];
$_SESSION['ticket']['ticket_message'] = strip_real_escape_string($_POST['ticket_message']);
$errors = array();
$fileErrors = array();
if (empty($_POST['ticket_subject'])) {
$errors[] = get_lang('no_ticket_subject');
} elseif (strlen($_POST['ticket_subject']) > 64 || strlen($_POST['ticket_subject']) < 4) {
$errors[] = get_lang('invalid_ticket_subject_length');
}
if (array_search($_POST['ticket_service'], array_column($services, 'home_id')) === false) {
$errors[] = get_lang('invalid_home_selected');
}
if (empty($_POST['ticket_message'])) {
$errors[] = get_lang('no_ticket_message');
} elseif (strlen($_POST['ticket_message']) < 4) {
$errors[] = get_lang('invalid_ticket_message_length');
}
if ($attachments->checkPath() === false && $attachmentSettings['attachments_enabled']) {
$fileErrors[] = get_lang('attachment_directory_not_writable');
}
if ($attachments->validAttachmentCount() === false && $attachmentSettings['attachments_enabled']) {
$fileErrors[] = get_lang_f('attachment_invalid_file_count', $attachmentSettings['attachment_limit']);
}
if (empty($errors)) {
$open = $ticket->open($_SESSION['user_id'], getClientIPAddress(), strip_real_escape_string($_POST['ticket_subject']), strip_real_escape_string($_POST['ticket_message']), $_POST['ticket_service'], $isAdmin);
if (!$open) {
echo ticketErrors(array(get_lang('failed_to_open')));
$view->refresh("?m=tickets&p=submitticket", 60);
return;
}
if (isset($_SESSION['ticket'])) {
unset($_SESSION['ticket']);
}
if ($attachmentSettings['attachments_enabled']) {
// Validate the uploaded files if specified path exists and is writable. and if the amount of files is valid.
// if any files fail to validate, then only save/move the ones which validated successfully and show an error for the ones which didn't.
if (empty($fileErrors)) {
$validator = $attachments->validate();
$fileErrors[] = $validator->getErrors();
$attachments->save($open['tid']);
}
setcookie('fileErrors', json_encode(array('uid' => $open['uid'], 'fileErrors' => $fileErrors)), time() + 86400, '/');
}
//TICKET SUBMITTED, POST ON DISCORD and log
//logger
//$db->logger( "SUPPORT TICKET SUBMITTED ");
$db->logger( "TICKET SUBMITTED by " . $_SESSION['user_id']);
//WEBHOOK Discord=======================================================================================
$webhook = "https://discord.com/api/webhooks/1087807080657854484/yYtW8q63xKj3rTFYrNfW2LJk_GeC_WtuI8eJOyELxWbqTQ-uMzOO2I9qofoJCoHXFhC1";
//$webhook = "https://discord.com/api/webhooks/710275918274363412/g5Tr-EUdEnLfFryOlscxJ6FuPiSJuE6EMKRYmh9UGMiqTUxU5-y9CQrBlDJW7znr0Tol";
$msg = "Server support ticket created:\n"."ServerID: " .$_POST['ticket_service'] ."\n". "Subject: " .$_POST['ticket_subject'];
$json_data = array ('content'=>"$msg");
$make_json = json_encode($json_data);
$ch = curl_init( $webhook );
curl_setopt( $ch, CURLOPT_HTTPHEADER, array('Content-type: application/json'));
curl_setopt( $ch, CURLOPT_POST, 1);
curl_setopt( $ch, CURLOPT_POSTFIELDS, $make_json);
curl_setopt( $ch, CURLOPT_FOLLOWLOCATION, 1);
curl_setopt( $ch, CURLOPT_HEADER, 0);
curl_setopt( $ch, CURLOPT_RETURNTRANSFER, 1);
$response = curl_exec( $ch );
//If you need to debug, or find out why you can't send message uncomment line below, and execute script.
//echo $response;
//end WEBHOOK Discord
$view->refresh("?m=tickets&p=viewticket&tid=".$open['tid']."&uid=".$open['uid'], 0);
return;
} else {
echo ticketErrors($errors);
$view->refresh("?m=tickets&p=submitticket", 60);
return;
}
}
echo '<h2>'.get_lang('submit_ticket').'</h2>';
echo '<div id="jsErrorBox">'. ticketErrors() .'</div>';
echo '
<form method="POST" enctype="multipart/form-data">
<div class="ticket_elementDiv">
<label>'.get_lang('ticket_subject').'</label>
<input type="text" id="ticket_subject" name="ticket_subject" '. (isset($_SESSION['ticket']['ticket_subject']) ? 'value="'.$_SESSION['ticket']['ticket_subject'].'"' : '') .' pattern=".{4,64}" required title="4 to 64 characters" autofocus>
</div>
<div class="ticket_elementDiv">
<label>'.get_lang('ticket_service').'</label>
<select name="ticket_service">';
foreach ($services as $service) {
echo '<option value="'.$service['home_id'].'" '.(isset($_SESSION['ticket']['ticket_service']) && $_SESSION['ticket']['ticket_service'] == $service['home_id'] ? 'selected' : '') .'>'.htmlentities($service['home_name']).'</option>';
}
echo '</select>
</div>
<div class="ticket_elementDiv">
<label>'.get_lang('ticket_message').'</label>
<textarea rows="12" id="ticket_message" name="ticket_message">'. (isset($_SESSION['ticket']['ticket_message']) ? $_SESSION['ticket']['ticket_message'] : '') .'</textarea>
</div>';
if ($attachmentSettings['attachments_enabled']) {
echo attachmentForm();
}
echo '<div class="ticket_buttonDiv">
<input type="submit" id="submit" value="'.get_lang('submit_ticket').'" />
</div>
</form>';
require 'js/javascript_vars.php';
?>
<script src="modules/tickets/js/helpers.js"></script>
<script src="modules/tickets/js/ticket.js"></script>
<?php
}