450 lines
17 KiB
XML
450 lines
17 KiB
XML
<?xml version="1.0" encoding="utf-8" ?>
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<rss version="2.0"
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xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
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xmlns:admin="http://webns.net/mvcb/"
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xmlns:dc="http://purl.org/dc/elements/1.1/"
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xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
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xmlns:wfw="http://wellformedweb.org/CommentAPI/"
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xmlns:content="http://purl.org/rss/1.0/modules/content/"
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>
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<channel>
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<title>IAREGAMER FAQ</title>
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<link>https://iaregamer.com</link>
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<description></description>
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<dc:language>en</dc:language>
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<generator>Serendipity 2.0.4 - http://www.s9y.org/</generator>
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<pubDate>Wed, 17 Jun 2020 20:10:54 GMT</pubDate>
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<image>
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<url></url>
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<title>RSS: IAREGAMER FAQ - </title>
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<link>https://iaregamer.com</link>
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<width>100</width>
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<height>21</height>
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</image>
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<item>
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<title>What if I need help with my server?</title>
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<category>General</category>
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<content:encoded>
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(1) if your server is not responding, submit a ticket or contact us on Discord
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(2) if you need help with scripting, contact us on Discord and let us know what you need
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(3) confused? contact us on Discord
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</content:encoded>
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</item>
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<item>
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<title>What is the Query Port (or other port) for my server</title>
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<category>General</category>
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<content:encoded>
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Each game has its own category with specific information about that game including the query (and other) ports.
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Look in the FAQ category for your game.
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If your game is not listed, or the query port is not specified then its probably the SAME as your SERVER PORT. If it still doesnt work, submit a ticket and we will find out ASAP for you (and update the FAQ)
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</content:encoded>
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</item>
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<item>
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<title>What are subusers and groups? How do I add them?</title>
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<category>Panel</category>
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<content:encoded>
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<iframe width="560" height="315" src="https://www.youtube.com/embed/g45JbifloFQ" frameborder="0" allowfullscreen></iframe>
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</content:encoded>
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</item>
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<item>
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<title>My server won't start. Error: "Failed to start the remote server. Error code: -1" or "Failed with server query"</title>
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<category>Error Messages</category>
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<content:encoded>
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Often the message (Failed with Server Query) means its just taking a long time for the server to start, give it some time and see what happens.
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Check your logs for error messages.
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Your server MAY have been misconfigured and is not starting correctly.
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BUT have you recently changed any files?
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The most common reason is the server is crashing or fails to start because of invalid, missing files
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or something is misconfigured.
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Restore the BACKUP you made before editing your server. (You DID backup, right?)
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If you have NOT made any changes, contact support and we will investigate.
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</content:encoded>
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</item>
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<item>
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<title>What is my Query or Rcon port?</title>
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<category>Ark</category>
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<content:encoded>
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Query port is your SERVER port +2
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</content:encoded>
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</item>
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<item>
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<title>What is my Query or Rcon port?</title>
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<category>Arma</category>
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<content:encoded>
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Query port is your SERVER port +1
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</content:encoded>
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</item>
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<item>
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<title>What is my Query or Rcon port?</title>
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<category>Conan Exiles</category>
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<content:encoded>
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Query port is your SERVER port +2
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Rcon port is your SERVER port + 3
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</content:encoded>
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</item>
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<item>
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<title>What is my Query port?</title>
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<category>Dayz</category>
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<content:encoded>
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Dayz MOD query port is your SERVER port +1
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Dayz STANDALONE query port is your SERVER port +3
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</content:encoded>
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</item>
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<item>
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<title>What is my Query or Rcon port?</title>
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<category>Killing Floor</category>
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<content:encoded>
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Query port is your SERVER port +1
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</content:encoded>
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</item>
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<item>
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<title>I get an ERROR when trying to connect to the FTP using my client</title>
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<category>Panel</category>
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<content:encoded>
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Does the error mention TLS or secure connection? Try different encryption settings. Our FTP servers do not have TLS enabled.
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</content:encoded>
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</item>
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<item>
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<title>How can I backup and restore my Gameserver database?</title>
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<category>Panel</category>
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<content:encoded>
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In your Game Monitor, click on the MYSQL button and then login to PHPMYADMIN.
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Select EXPORT and save the file on your local PC.
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To RESTORE, delete ALL TABLES, FUNCTIONS and DATA from your DB then IMPORT your file
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</content:encoded>
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</item>
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<item>
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<title>Why can't I delete some files in my game server folder?</title>
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<category>Panel</category>
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<content:encoded>
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We protect the <strong>server executable</strong> and the <strong>startup script</strong> to disallow modifications by the user.
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If you need to change this file, contact support.
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</content:encoded>
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</item>
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<item>
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<title>How do I validate my files with Steam?</title>
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<category>Panel</category>
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<content:encoded>
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If you click on the INSTALL/UPDATE button it will validate all your Steam files. If you want to WIPE your server and reinstall fresh, 'check' the checkbox on the upper left of the
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FILE MANAGER and REMOVE all files. Then press INSTALL/UPDATE and Steam will replace all the missing files.
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</content:encoded>
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</item>
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<item>
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<title>How do I restart my server?</title>
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<category>Dayz</category>
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<content:encoded>
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BEC is preinstalled with your server. You can set the scheduler.xml to restart at intervals.
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There is a scheduler_faq.xml file inside your bec/config folder that will explain in detail
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how to configure the scheduler.
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As always, if you need help just ask on Discord.
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</content:encoded>
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</item>
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<item>
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<title>What is the Game Monitor and how do I use it?</title>
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<category>Game Monitor</category>
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<content:encoded>
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The Game Monitor is your main control center for managing your game server. From here you can:
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<br /><br />
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<strong>Server Status:</strong> View real-time information about your server including player count, map, and server status
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<br />
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<strong>Start/Stop/Restart:</strong> Control your server's power state with dedicated buttons
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<br />
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<strong>Update Server:</strong> Keep your game server files up to date with automatic or manual updates
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<br />
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<strong>View Logs:</strong> Monitor server logs to troubleshoot issues or track player activity
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<br />
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<strong>RCON Console:</strong> Send commands directly to your server if supported by the game
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<br /><br />
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The monitor refreshes automatically to give you up-to-date information about your server's performance and status.
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</content:encoded>
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</item>
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<item>
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<title>How do I start, stop, or restart my server?</title>
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<category>Game Monitor</category>
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<content:encoded>
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From the Game Monitor page:
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<br /><br />
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<strong>Start:</strong> Click the "Start" button to launch your server. Wait for the status to show as "Online"
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<br />
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<strong>Stop:</strong> Click the "Stop" button to safely shut down your server
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<br />
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<strong>Restart:</strong> Click "Restart" to stop and start your server in one action
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<br /><br />
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<strong>Important:</strong> Always use these controls rather than killing processes directly. This ensures proper shutdown and prevents data corruption.
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<br /><br />
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If your server fails to start, check the server logs for error messages that can help identify configuration issues.
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</content:encoded>
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</item>
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<item>
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<title>What is the Scheduler and how does it work?</title>
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<category>Scheduler</category>
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<content:encoded>
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The Scheduler is a cron-like system that allows you to automate server tasks at specific times or intervals.
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<br /><br />
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<strong>What is Cron?</strong> Cron is a time-based job scheduler used in Unix-like systems (Linux). The panel's Scheduler brings this functionality to game server management.
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<br /><br />
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<strong>Common uses:</strong>
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<br />• Automatic server restarts (daily, weekly, etc.)
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<br />• Scheduled server updates
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<br />• Backup creation at regular intervals
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<br />• Sending automated messages to players
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<br />• Running custom scripts or commands
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<br /><br />
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Access the Scheduler from the main menu to create, edit, or delete scheduled tasks for your servers.
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</content:encoded>
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</item>
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<item>
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<title>How do I create scheduled tasks (for non-Linux users)?</title>
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<category>Scheduler</category>
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<content:encoded>
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The Scheduler uses cron syntax, which may be unfamiliar to Windows users. Here's a simple guide:
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<br /><br />
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<strong>Cron Format:</strong> * * * * * (5 fields separated by spaces)
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<br />Position 1: Minute (0-59)
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<br />Position 2: Hour (0-23, where 0 = midnight)
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<br />Position 3: Day of month (1-31)
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<br />Position 4: Month (1-12)
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<br />Position 5: Day of week (0-7, where 0 and 7 = Sunday)
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<br /><br />
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<strong>Examples:</strong>
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<br />• <code>0 6 * * *</code> - Every day at 6:00 AM
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<br />• <code>0 0 * * 0</code> - Every Sunday at midnight
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<br />• <code>*/30 * * * *</code> - Every 30 minutes
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<br />• <code>0 4 * * 1</code> - Every Monday at 4:00 AM
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<br /><br />
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<strong>Special characters:</strong>
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<br />• <code>*</code> means "every" (every minute, hour, etc.)
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<br />• <code>*/X</code> means "every X units" (*/15 = every 15 minutes)
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<br />• <code>X,Y</code> means "at X and Y" (1,15 = 1st and 15th)
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<br />• <code>X-Y</code> means "from X to Y" (9-17 = 9 AM to 5 PM)
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</content:encoded>
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</item>
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<item>
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<title>Common Scheduler examples for game servers</title>
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<category>Scheduler</category>
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<content:encoded>
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Here are practical examples for common server management tasks:
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<br /><br />
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<strong>Daily Restart at 6 AM:</strong>
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<br />Schedule: <code>0 6 * * *</code>
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<br />Action: Restart Server
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<br /><br />
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<strong>Weekly Restart (Sunday 3 AM):</strong>
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<br />Schedule: <code>0 3 * * 0</code>
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<br />Action: Restart Server
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<br /><br />
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<strong>Hourly Server Update Check:</strong>
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<br />Schedule: <code>0 * * * *</code>
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<br />Action: Update Server
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<br /><br />
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<strong>Daily Backup at Midnight:</strong>
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<br />Schedule: <code>0 0 * * *</code>
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<br />Action: Create Backup
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<br /><br />
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<strong>Maintenance Window (2 AM - 4 AM daily):</strong>
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<br />Stop: <code>0 2 * * *</code>
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<br />Start: <code>0 4 * * *</code>
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<br /><br />
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Remember to consider your server's time zone and peak player hours when scheduling restarts or maintenance.
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</content:encoded>
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</item>
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<item>
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<title>What is the Dashboard and what can I see there?</title>
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<category>Dashboard</category>
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<content:encoded>
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The Dashboard is your overview page that displays key information about all your servers and account:
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<br /><br />
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<strong>Server Status Widgets:</strong> Quick view of all your servers' online/offline status
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<br />
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<strong>Resource Usage:</strong> CPU, memory, and disk usage for your servers
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<br />
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<strong>Player Activity:</strong> Current player counts across all your game servers
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<br />
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<strong>Recent Events:</strong> Server starts, stops, updates, and other activities
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<br />
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<strong>Quick Actions:</strong> Fast access to common tasks like starting/stopping servers
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<br />
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<strong>System Alerts:</strong> Important notifications about your servers or account
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<br /><br />
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The Dashboard refreshes automatically and serves as your central command center for monitoring multiple game servers at a glance.
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</content:encoded>
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</item>
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<item>
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<title>How do I manage server configuration files?</title>
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<category>File Management</category>
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<content:encoded>
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The panel provides several ways to edit your server configuration files:
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<br /><br />
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<strong>Config Files Editor:</strong> Built-in editor for game-specific configuration files with syntax highlighting
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<br />
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<strong>File Manager:</strong> Browser-based file manager to upload, download, edit, and organize all server files
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<br />
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<strong>FTP Access:</strong> Use your favorite FTP client to manage files directly
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<br /><br />
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<strong>Important Tips:</strong>
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<br />• Always backup configuration files before making changes
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<br />• Stop your server before editing critical config files
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<br />• Some files are protected and cannot be modified for security reasons
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<br />• Test configuration changes carefully - invalid configs can prevent server startup
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<br />• Use the built-in editor when possible as it provides validation and syntax checking
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</content:encoded>
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</item>
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<item>
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<title>How do I use the File Manager?</title>
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<category>File Management</category>
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<content:encoded>
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The File Manager is a web-based interface for managing your server files:
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<br /><br />
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<strong>Navigation:</strong> Click folders to browse your server directory structure
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<br />
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<strong>Upload Files:</strong> Drag and drop files or use the upload button to add files to your server
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<br />
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<strong>Edit Files:</strong> Click on text files to open the built-in editor
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<br />
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<strong>Download Files:</strong> Right-click files to download them to your computer
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<br />
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<strong>Create Folders:</strong> Use the "New Folder" button to organize your files
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<br />
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<strong>Delete Files:</strong> Select files and click delete (be careful - this is permanent!)
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<br />
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<strong>Permissions:</strong> View and modify file permissions if your game requires specific settings
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<br /><br />
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The File Manager supports most common file operations and is perfect for quick changes without needing a separate FTP client.
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</content:encoded>
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</item>
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<item>
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<title>What backup and restore options are available?</title>
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<category>Backup & Restore</category>
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<content:encoded>
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The panel provides comprehensive backup and restore functionality:
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<br /><br />
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<strong>Automatic Backups:</strong> Schedule regular backups of your server files and data
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<br />
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<strong>Manual Backups:</strong> Create instant backups before making major changes
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<br />
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<strong>Database Backups:</strong> Export MySQL databases associated with your game servers
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<br />
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<strong>Selective Restore:</strong> Restore specific files or folders rather than entire server
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<br />
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<strong>Download Backups:</strong> Download backup files to your local computer for safekeeping
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<br /><br />
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<strong>Best Practices:</strong>
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<br />• Always backup before major updates or configuration changes
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<br />• Keep multiple backup versions (daily, weekly, monthly)
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<br />• Test restore procedures periodically to ensure backups work
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<br />• Store important backups offline for maximum protection
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</content:encoded>
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</item>
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<item>
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<title>How do I manage server updates?</title>
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<category>Server Management</category>
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<content:encoded>
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The panel provides multiple update options for keeping your servers current:
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<br /><br />
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<strong>Automatic Updates:</strong> Enable automatic Steam updates when new game versions are released
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<br />
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<strong>Manual Updates:</strong> Check for and apply updates on-demand from the Game Monitor
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<br />
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<strong>Scheduled Updates:</strong> Use the Scheduler to update servers during low-traffic periods
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<br />
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<strong>Validation:</strong> Verify and repair corrupted game files using Steam's validation system
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<br />
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<strong>Rollback:</strong> Restore previous game versions if needed (when backups are available)
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<br /><br />
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<strong>Update Tips:</strong>
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<br />• Monitor update logs for any errors during the process
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<br />• Consider backing up before major game updates
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<br />• Some updates may require server restart or configuration changes
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<br />• Test servers after updates to ensure mods and plugins still work
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</content:encoded>
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</item>
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<item>
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<title>How do I use RCON to manage my server?</title>
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<category>Server Management</category>
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<content:encoded>
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RCON (Remote Console) allows you to send commands directly to your game server:
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<br /><br />
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<strong>Accessing RCON:</strong> Click the "Console" or "RCON" button in your Game Monitor
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<br />
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<strong>Authentication:</strong> RCON may require a password set in your server configuration
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<br />
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<strong>Common Commands:</strong>
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<br />• <code>say [message]</code> - Send message to all players
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<br />• <code>kick [player]</code> - Remove a player from the server
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<br />• <code>ban [player]</code> - Permanently ban a player
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<br />• <code>status</code> - Show server status and player list
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<br />• <code>changelevel [map]</code> - Change to a different map
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<br /><br />
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<strong>Note:</strong> Available commands vary by game. Not all games support RCON functionality. Check your specific game's documentation for supported commands.
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</content:encoded>
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</item>
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</channel>
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</rss>
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