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style fixes

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Frank Harris 2025-10-23 19:44:24 -04:00
parent 426b32b747
commit ff0b2b2843
6 changed files with 136 additions and 104 deletions
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tos.php
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@ -1,59 +1,54 @@
<?php include(__DIR__ . '/modules/billing/includes/top.php'); include(__DIR__ . '/modules/billing/includes/menu.php'); ?>
<h1 style="text-align:center">Terms of Service</h1>
<main class="container-wide pad-40">
<h1 class="center">Terms of Service</h1>
<ol>
<li>
<h3>
Your Responsibility
</h3>
You as the customer are responsible for not doing anything that may harm or be detrimental to our
service, network, or any other customers. You are renting a "game server" and are expected to only
run any scripts or files that are required or needed by that gameserver. <br>
If you do anything to disrupt, degrade or otherwise harm our services or customers, your account
will be terminated immediately without refund.
</li>
<ol>
<li>
<h3>Your Responsibility</h3>
<p>
As the customer you are responsible for not doing anything that may harm or be detrimental to our
service, network, or other customers. You are renting a "game server" and should only run scripts
or files required by that game server. If you disrupt, degrade, or otherwise harm our services or
customers, your account may be terminated immediately without refund.
</p>
</li>
<li>
<h3>
Our Responsibility
</h3>
We are providing you with a game server and the bandwidth to run your gameserver. Many things are
beyond our control but we accept responsibility for everthing that is within or outside our control.
We will provide you with a responsive server and support for that server. If you think we are meeting
your expectations you are welcome to cancel your server for a full refund within the first 30 days
and for any used pro-rated service time thereafter.
</li>
<li>
<h3>Our Responsibility</h3>
<p>
We provide a game server and the bandwidth to run it. Some factors are beyond our control, but we
accept responsibility for what we can control. If you are not satisfied within the first 30 days
you may request a full refund. After the first month refunds are prorated for unused service time.
</p>
</li>
<li>
<h3>
Support
</h3>
Changes to your Service, Player Counts, Location, or Cancellations:<br>
Please submit a Ticket from the Game Panel so we can track the status of your issue<br>
Service Related Issues:<br>
Our support consists of 'Tickets' created on the game panel which will be responded to ASAP. For
fastest (not always immediate) answers you should use our Discord for support.<br> We can GUARANTEE that you
will have a response to any support request within 12 hours. In reality, the response time is usually
less than 30 minutes during normal business hours which are 7am-8pm EST daily. Outside of those hours
it might take up to the 12 hours. <br>
<br>
YOUR Gameserver Issues:<br>
Help with customizing and coding your server. This is HELP, not doing it FOR you. We may if time
is available do some work for you at no charge. What we mean by HELP is telling you what is wrong,
pointing you in the right direction, looking at your code or configuration for errors.<br>
If we can, we will perform fixes for you .. but more than likely you will have to do the coding
and we are just instructing.
</li>
<li>
<h3>
Refunds
</h3>
You can cancel your server at <i><b>any time</b></i> and will be credited for your unused services. If in
the first month of your service you are not satisfied with your gameserver, our support, services,
network or anything at all .. you can ask for a <b>full refund</b> which will be granted without question.
<li>
<h3>Support</h3>
<p>
For changes to your service, player counts, location changes, or cancellations please submit a ticket
via the Game Panel so we can track and resolve the issue. Our primary support channel is tickets;
for faster responses you can use Discord. We aim to reply within 12 hours; during business hours
replies are often much faster.
</p>
<p>
Help with customizing and coding your server is provided as guidance (not as full development work).
We will point out errors, provide direction, and may perform small fixes if time allows.
</p>
</li>
<li>
<h3>Refunds</h3>
<p>
You can cancel at any time and will be credited for unused services. If you are not satisfied within
the first month, you may request a full refund. After the first month refunds are limited to unused
prorated time only.
</p>
</li>
</ol>
</main>
<?php include(__DIR__ . '/modules/billing/includes/footer.php'); ?>
After the first month, you can receive a refund for unused cancelled services only.
</li>
</ol>